
Anticipatory Design: Eliminate the friction and increase the efficiency
The anticipatory design does what it sounds like. It anticipates what the user wants before they do anything, so the user experience is simplified and made better.
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The anticipatory design does what it sounds like. It anticipates what the user wants before they do anything, so the user experience is simplified and made better.
A customer journey map represents every step of your customer’s journey as a visual representation.
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